--- url: https://redpill-coders.com/industries/online-shops/ lang: en --- # More sales from your online shop, fewer calls about orders For online shops whose ad budget brings clicks but not orders. We fix conversion tracking, run Google Ads and Shopping campaigns on real sales data, speed up the mobile checkout and make your products visible in AI answers. An AI voice agent answers order-status and return calls, so your team can pack and ship. ## Where online shops lose money - **Ad spend without sales:** Google Ads shows clicks and "conversions", but the bank account does not agree. Usually the campaigns optimise for the wrong signal. - **Mobile buyers drop out at checkout:** Most visitors arrive on a phone. Slow pages, too many form fields or a missing payment method end the purchase before it starts. - **Tracking you cannot trust:** Duplicate purchases, missing values or consent banners that block every tag. Without clean data, every budget decision is a guess. - **The phone ties up your team:** "Where is my order?", "How do I return this?" The same questions every day, answered by the people who should be packing parcels. ## What we do for online shops ### Google Ads on real revenue Shopping and Performance Max campaigns built on correct purchase values, with search term cleanup and a clear monthly report. [Google Ads](https://redpill-coders.com/google-ads/) ### A faster mobile checkout We have built PrestaShop shops since 2010. We shorten the mobile purchase path, fix speed issues and keep your Merchant Center feed clean. [Online shop](https://redpill-coders.com/prestashop/) ### Visible in AI product recommendations We check whether ChatGPT, Perplexity and Google AI Overviews recommend your products and fix the product data and pages they rely on. [GEO & AI audit](https://redpill-coders.com/geo-ai-audit/) ### An AI agent for order and return calls It answers 24/7, looks up order status where your shop system allows it, explains the return process and passes complex cases to your team. [AI voice agent](https://redpill-coders.com/ai-voice-agent/) ## Typical situations - A customer calls on Sunday asking where the parcel is: the agent checks the order status and gives the tracking information. - A buyer wants to return a product: the agent explains the steps, sends the return link by email and logs the case for your team. - A caller needs advice on which product fits: the agent answers from your product data or books a callback with a specialist. - A customer asks for a callback during opening hours: the agent calls back at the agreed time, only because the customer requested it. - Google Ads reports more purchases than your shop: we audit the tracking, remove duplicates and switch bidding to real order values. - Mobile visitors abandon the cart at the shipping step: we analyse the checkout, shorten the form and measure the change. ## Data protection and consent Conversion tracking runs with a consent banner and Google Consent Mode, so tags only use the data your visitors agreed to. Customer data stays in your shop system; we work under a data processing agreement. The voice agent says at the start of every call that it is an AI, as required by Article 50 of the EU AI Act. Calls are processed in the EU. Outbound calls only happen with prior consent, for example when a customer asks for a callback. We do not run cold calling. ## Frequently asked questions ### Why does Google Ads show conversions but my shop shows fewer orders? Usually because the tracking counts duplicates, page views or test orders as purchases. We compare Google Ads, Analytics and your shop data, find the gap and fix the setup so campaigns learn from real sales. ### Do you only work with PrestaShop? No, we run Google Ads, tracking and the voice agent for any shop system, including WooCommerce and Shopify. Development and checkout work is our specialty on PrestaShop, which we have used since 2010. ### Can the AI agent really tell customers where their order is? Yes, if your shop or shipping system offers an interface we can query. If it does not, the agent records the order number and question and your team replies from the summary. ### How do my products show up in ChatGPT? AI tools draw on product data, reviews and pages they can read and trust. We audit what they say about your category today and improve the sources they use: product pages, structured data, feeds and mentions on other sites. ### Will the agent sell to customers on the phone? It can answer product questions from your data and recommend options, but it does not pressure callers or make outbound sales calls. Orders and payments stay in your shop. --- REDPILL CODERS LLC · info@redpill-coders.com · +36 20 504 6710 · https://redpill-coders.com/contact/